AI inside your workflows, with people in control.

Agentic AI uses software agents that sense information, analyze it, take actions inside business systems and escalate to a person when a decision needs human judgment. Unlike a chatbot that only answers questions, an agent completes steps in a workflow, such as matching documents or routing exceptions to a reviewer.

Generative AI creates content such as text, summaries or code from a prompt. Agentic AI uses models like these as one component and adds the ability to plan and carry out tasks across systems. Many enterprise solutions combine both: generative AI to understand and draft, agents to act.

Each solution defines review points where agents hand exceptions to a named reviewer, shows the factors behind every recommendation, and records decisions, reasoning and checks in an audit trail. Sails Software accelerators such as Migration Maestro also require human sign-off before key steps.

We start with workflows that have clear business value, build governance in from the first release instead of adding it later, and reuse accelerators for testing, migration and operations. Our governed AI delivery case study reports 70% faster development for a workforce and financial services client.

Most of our AI work is in financial services, life sciences, healthcare, human capital and e-commerce, including AI-powered credit management and real-time laboratory analytics. Our AI practice also works across other sectors.